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Términos de venta

Última actualización el 13/05/2025

De acuerdo con las disposiciones sobre la confianza en la economía digital, ponemos a disposición de los visitantes del sitio web frog-ai.eu la siguiente información, redactada exclusivamente en inglés:

Preamble

Any order of products and services presented on the site frog-ai.eu is subject to the client's acceptance, which constitutes unconditional acceptance of these general terms and conditions of sale. The client acknowledges having read and fully understood these terms and conditions. These general terms and conditions of sale prevail over any conflicting terms or conditions appearing in any other document or correspondence issued by the client or frog-ai.eu, unless explicitly agreed otherwise by the seller. The client's acceptance of these general terms and conditions is demonstrated by their electronic signature, concretely expressed either by the 'validation click' or by uploading images to frog-ai.eu’s servers. This electronic signature has the same legal validity as a handwritten signature. This dual approach signifies that the client fully acknowledges and approves all conditions indicated herein. frog-ai.eu thus encourages clients to read these terms carefully before funding their account or uploading images. Please note that this site is exclusively for graphic arts professionals; any natural person without a business registration number from their country cannot open an account on this site.

Articles

Article 1 : Modification of terms

frog-ai.eu reserves the right to adapt or modify these terms at any time. The client should regularly consult the latest version available on the frog-ai.eu website. Placing an order implies acceptance of the terms in their most recent version.

Article 2 : Purpose

These terms outline the conditions under which frog-ai.eu provides services to the client via its website. The contract is governed by the Commercial Code of Singapore, standard practices of the graphic industry, and specific provisions outlined below.

Article 3 : Identification of the offer provider

The offer governed by these conditions is provided on behalf of frog-ai.eu by: D.O.G. OUTSOURCING PTE LTD 10 Anson Road #10-08 International Plaza 079903 SINGAPORE Contact Information: Website: https://www.frog-ai.eu

Article 4 : Essential features of products and services

The services offered by frog-ai.eu involve image retouching for clients who have opened a secure and personalized account. Work is executed according to professional standards, using Artificial Intelligence. frog-ai.eu shall not be liable regarding modifications made to retouching paths or deadlines, which remain indicative. In case of unavailability, the client will be informed and may either accept a longer deadline or cancel the service request. Delivery conditions are specified in Article 9 below.

Article 5 : Pricing

Prices are negotiated in Euros, either based on regular criteria or on a case-by-case basis. Prices apply per visual retouched. In case of multiple visuals, frog-ai.eu will charge the agreed rate for each additional visual. Prices exclude taxes; VAT will be added to the invoice at the end of each month. Digital delivery through the client’s personal account is free; physical delivery via mail is charged at a flat rate of €100. Prices may vary according to the Euro/USD exchange rate, with increases only, as described in the original text.

Article 6 : Acceptance of offer / ordering

Creating a client account requires providing: - Company name - Address, phone, fax, business registration (RCS), and APE code - Contact name - Email - Password The client is responsible for maintaining password confidentiality. Any service used via this password will be deemed requested by the client. Acceptance occurs upon uploading images to frog-ai.eu servers.

Article 7 : Payment

Clients fund their accounts via credit card. frog-ai.eu reserves the right to block the client’s account if payment fails.

Article 8 : Delivery

Services are delivered to the client’s personal folder hosted on frog-ai.eu’s servers, available for 15 days, after which files are deleted without liability for frog-ai.eu. The service is deemed accepted moments after becoming available. Complaints must be submitted within eight days to: customer.service@frog-ai.eu

Article 9 : Warranties and liability of frog-ai.eu

The client acknowledges that frog-ai.eu does not guarantee that services will meet their specific expectations. frog-ai.eu is not liable for damages related to website unavailability or technical issues. Any further corrections requested will be charged additionally unless a proven error occurs. The client accepts that frog-ai.eu relies on an AI-based system and acknowledges that errors from such a system may occur. FROG-AI.EU IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES, BUSINESS LOSSES, OR LOSS OF DOCUMENTS AND IMAGES AFTER DELIVERY.

Article 10 : Personal information

Clients have a right to access and rectify their personal data in accordance with GDPR recommendations. Requests should be addressed to: D.O.G. OUTSOURCING PTE LTD 10 Anson Road #10-08 International Plaza 079903 SINGAPORE.

Article 11 : Intellectual property rights of frog-ai.eu

frog-ai.eu retains all rights to trademarks, logos, and software used on its website. Any unauthorized reproduction in whole or in part constitutes infringement.

Article 12 : Client’s intellectual property rights

The client guarantees frog-ai.eu against any claims or lawsuits regarding intellectual property rights associated with uploaded images.

Article 13 : Force majeure

frog-ai.eu is released from all liability in the event of force majeure or circumstances beyond its control.

Article 14 : Applicable law

This website is reserved exclusively for professional use. Singapore law exclusively governs these terms.

Article 15 : Dispute resolution

In absence of an amicable resolution, disputes shall be subject exclusively to the jurisdiction of Singapore courts.

Contact

For any questions regarding our use of this terms of sale, please contact us at: D.O.G. OUTSOURCING PTE LTD 10 Anson Road #10-08 International Plaza 079903 SINGAPORE